Provider Invoice Checklist & Templates

If you are a provider supporting a participant whose plan is managed by First Avenue Plan Management, we aim to process invoices as efficiently as possible.

To help avoid delays, please email invoices to admin@firstave.com.au and ensure the following information is included where applicable:

  • The words "Tax Invoice"

  • Business name

  • Business address

  • Business phone number

  • Business email address

  • Australian Business Number (ABN)

  • Unique invoice number

  • Invoice issue date

  • Participant's full name

  • Participant's NDIS number

  • Date(s) the support was delivered

  • Quantity of supports provided (for example, number of hours)

  • Unit price charged

  • Description of the support provided

  • NDIS support item number (where applicable)

  • Claim type (where applicable), such as:

    • Provider Travel

    • Non Face-to-Face Support

    • Short Notice Cancellation

    • NDIS Requested Report

  • GST status of the support

  • Total amount payable

  • Payment details, including:

    • Account name

    • BSB

    • Account number

  • Remittance contact details, including:

    • Contact name

    • Email address

    • Phone number

Please note that invoices should relate to a single participant; multiple supports may be included on the same invoice.

Providers are responsible for ensuring invoices are accurate and comply with applicable NDIS requirements, NDIS Pricing Arrangements and Price Limits, and relevant taxation obligations.

For information about tax invoices and GST-free NDIS supplies, please refer to the Australian Taxation Office (ATO) website.

NDIS Pricing Agreements
Invoice Template
Invoice Example